Any personal data you voluntarily provide us will be processed by us on paper or via computer or electronic support. With regard to the data we receive, we will ensure:
We collect certain personally identifiable information that is specific to you and may include your contact information such as, full names, addresses, phone numbers, and email addresses. We may also collect your responses to certain questions which help us to identify the services and promotional initiatives which may be of interest to you consistent with the Purpose (collectively your answers and personally identifiable information is your “Personal Information” or “personal data”). We will not provide any of your personal data to any unaffiliated third parties without your express consent.
We may also collect and process information about the physical location of your mobile device using GPS or other location technologies, such as sensor data from your mobile device providing information about nearby Wi-Fi access points and cellular network towers (“Location Information”). You have the ability to control access to Location Information through the control settings on your device.
We may also collect information regarding your use of our website through software application tools and data files, such as cookies, web log files, IP addresses, device state information, unique device identifiers, device hardware and OS information, and information relating to how the website is functioning (“Usage Information”). You have the ability to control access such Usage Information through the control settings on your device.
Please note that your election to remove our access to Personal Information, Location Information or Usage Information may impact our ability or that of our affiliate to provide you with the services and promotional initiatives noted above as the Purpose. If you have any questions about our use of Personal Information, Location Information or Usage Information, please feel free to contact us.
The data we ask you to provide (i.e. your Personal Information) is collected in order to allow you to get in touch with our affiliate operating in your area of residence to book a hearing test, as well as to allow us to keep you updated on specific promotional initiatives reserved for you (the “Purpose”). In particular, we collect data through our website and transfer it to the affiliate operating in the territory where you live in order to allow our affiliate to pursue the Purpose. We use your Personal Information to:
· Ensure the correct affiliate may then contact you by traditional means - by mail or telephone - or automated - such as mms, sms, email, WhatsApp or automated calls (profiled marketing, see also the next point).
· Respond to any requests you make to us regarding your rights under the Applicable Laws.
· Perform data analytics.
· Communicate with you, including as noted above by our affiliate or in response to any request you make or question you may ask through our contact information.
· Provide you with information on hearing testing or promotional initiatives.
We use Location Information to ensure the appropriate affiliate contacts you.
We use Usage Information to assess our products, services and customer support, and enhance, improve and develop new products and services.
We reserve the right to remove this data from our archive if it is inaccurate, incomplete or outdated.
You may voluntarily elect to provide us with the data requested by us; your provision of this data is optional. However, if you elect to not provide us with your data, we will be unable to invite you to participate in our affiliate’s hearing test or propose promotional initiatives that may be of interest to you (i.e. the Purpose).
In any case, even if you give your consent, you have the right to revoke it at any time, without prejudice to the lawfulness of processing before revocation.
For the purposes described in the paragraph above, your data may be used by our or our affiliates’ employees:
Your Personal Information will only be made accessible to people within our company or our affiliate who need such access for our business needs and the Purpose. These persons shall be appropriately instructed in order to avoid loss, destruction, and unauthorised access or processing of such data. The data may also be transmitted to external subjects, appointed as data processors, who perform specific tasks or services on our behalf (for example, companies providing IT services or data hosting services).
In relation to the Purpose, you have the right to request from us:
Furthermore, we inform you that you have the right to lodge a complaint against us with the Supervisory Authority, which in Italy and in New Zealand is - respectively - the Guarantor for the Protection of Personal Data and Office of the Privacy Commissioner.
At any time, you may ask to exercise your previous rights by contacting us by sending an email to: privacy-NZ@earpros.com.
Each communication sent to the e-mail address stated above should contain at least the following mandatory information:
The Data Controller is the organisational unit of Amplifon S.p.A. that manages personal data in reference to the Global market - with registered office at Via Ripamonti 133, 20141 Milan, in the person of the pro-tempore Group CEO.
An updated list of Data Managers can be obtained from firstname.lastname@example.org.
The Data Protection Officer of Amplifon S.p.A. is the pro-tempore Italy Legal Affairs Director, who can be contacted at email@example.com.
Last revised: November 4, 2019.
Copyright © 2019 by Amplifon S.p.A. All rights reserved.