Horizon hearing aids
Horizon hearing aids features and technologies
As the world’s leading online provider of hearing aids, hear.com offers its own proprietary line of devices under the Horizon brand. Designed to combine professional guidance with advanced technology, Horizon hearing aids target users looking for modern performance supported by audiological care.
Horizon IX hearing aids: the latest generation
Horizon hearing aids are legitimate, high-quality prescription-level devices manufactured by WS Audiology, that is the same company behind Signia and Widex, and sold in the U.S. exclusively through hear.com.
Among the most advanced options in this range, the Horizon IX hearing aid is part of the premium lineup developed by hear.com: rather than a single device, it represents a family of hearing aids built on the IX platform, designed to improve speech clarity and listening comfort in everyday environments. This latest generation of Horizon hearing aids is built around one of the world’s first dual‑processing hearing aid systems, developed to support more effortless conversations. This technology delivers up to 2× the speech clarity when tested against competing devices, offering increased processing power to better separate speech from background noise. The result is a hearing aid designed to improve everyday communication, particularly in challenging listening environments.
Within this range, different form factors are available to suit user preferences, as Horizon Go IX and Horizon Mini IX. However, all models share core technology aimed at enhancing conversations, especially in noisy settings, while adapting automatically to different sound environments throughout the day.
Horizon Go IX hearing aid features
- Style / form factor: Receiver‑in‑Canal (RIC)
- Technology platform: IX platform (advanced speech processing)
- Intended hearing loss: Mild to severe (depending on configuration)
- Rechargeable: Yes (lithium‑ion rechargeable battery)
- Charging solution: Charging case included with rechargeable model
- Connectivity: Bluetooth connectivity for compatible smartphones
- App control: Compatible with the HORIZON smartphone app (volume control, listening programs)
- Sound modes / programs: Speech Focus, Panorama Effect, Relax Mode
- Design focus: Discreet, low‑profile design with external receiver placemen
Horizon Mini IX hearing aid features
- Style / form factor: Completely‑in‑Canal (CIC)
- Technology platform: IX platform (optimized for ultra‑small devices)
- Intended hearing loss: Mild to moderate (case‑dependent)
- Rechargeable: Yes (rechargeable CIC design)
- Charging solution: Portable charging case designed specifically for Mini IX
- Connectivity: Smartphone app connectivity for basic controls
- App control: Compatible with the HORIZON smartphone app (volume and program adjustments)
- Sound modes / programs: Speech Focus and environment‑specific sound adjustments (model‑dependent)
- Design focus: Ultra‑discreet, nearly invisible in‑ear design
Models: Horizon 7IX, 5IX, 1IX
Within the Horizon IX family, the difference between Horizon 7IX, 5IX, and 1IX lies primarily in the technology level, rather than in the physical design of the hearing aids.
- Horizon 7IX represents the premium technology tier, offering the most advanced sound processing features, including the fullest implementation of the IX dual‑processing system for complex listening environments such as group conversations and noisy public spaces. This level is designed for users with active lifestyles who frequently encounter challenging acoustic situations.
- Horizon 5IX sits in the mid‑to‑upper technology range, providing strong speech clarity and noise management for everyday social situations, work environments, and moderate background noise, while offering fewer automatic adjustments than the 7IX tier.
- At the entry end of the range, Horizon 1IX is intended for users with simpler listening needs, such as quieter routines or one‑to‑one conversations, and includes essential IX‑based processing with more limited automation and environmental adaptation.
Across all three levels, users benefit from professional fitting and access to the Horizon app, but the number of advanced features, degree of background noise control, and level of automation increase progressively from 1IX to 7IX.
How much do Horizon hearing aid cost?
The cost of Horizon hearing aids typically ranges from about $2,000 to $6,500 per pair, but it can vary depending on the specific model, technology level, and services included. Rather than reflecting only the device itself, the Horizon hearing aid price typically includes professional fitting, follow‑up adjustments, and ongoing support provided by licensed hearing care specialists. For this reason, pricing is usually personalized rather than fixed, and may differ based on individual hearing needs, selected technology level, and geographic location.
Within the Horizon range, devices built on the IX technology platform are generally positioned in the higher end of the price spectrum. This is due to their advanced sound processing approach, designed to improve speech clarity and listening comfort in complex environments.
As a result, Horizon hearing aids are typically aligned with premium, prescription‑level hearing solutions rather than entry‑level devices.
Disclaimer: prices are for informational purposes only, based on publicly available third‑party sources, and may vary depending on provider, location, and individual hearing needs.
Horizon Go IX & Horizon Mini IX hearing aids price
- The Horizon Go IX hearing aid cost reflects its role as the more versatile, behind‑the‑ear style option within the Horizon IX family: because it supports a broader range of hearing losses and offers features such as rechargeable power and wireless connectivity, its price often falls within the upper premium segment. As with other Horizon models, the final cost of Horizon Go IX can vary depending on the selected technology level and the scope of professional services included, such as in‑clinic or at‑home fittings and post‑purchase care.
- The Horizon Mini IX hearing aid cost is influenced primarily by its ultra‑compact design and customization. As a discreet, in‑ear solution built on the same IX technology platform, it is designed for users who prioritize invisibility and personalized fit. While typically intended for mild to moderate hearing loss, the Mini IX is still positioned as a premium device, with pricing shaped by individual ear impressions, customization requirements, and the level of professional support provided alongside the device.
Horizon hearing aid reviews
Reviews of Horizon hearing aids are generally mixed, combining positive feedback on performance with recurring complaints about pricing and distribution. In hearing‑loss forums and user communities, Horizon devices are often described as technologically solid, offering good speech clarity, natural sound, and useful Bluetooth features, particularly in daily conversations and moderately noisy environments.
Horizon IX reviews and complaints, in particular, mention its strong conversational speech processing and overall audio quality, but complaint about this "rebranded" Signia model, wondering whether its higher cost is justified compared to equivalent devices sold under other brand names or through alternative providers. Additional criticisms include experiences with feedback or tuning issues, strong dependence on the quality of professional fitting, and dissatisfaction with what some users perceive as an overly sales‑oriented approach from the hear.com distribution channel rather than a purely clinical one.
Overall, forum discussions suggest that Horizon is a reliable premium hearing aids when properly fitted, but it is not universally viewed as the best value option, especially by experienced users who actively compare brands and pricing models.
Where to buy Horizon IX hearing aids?
Horizon hearing aids, including Horizon IX, are primarily distributed through hear.com’s professional network rather than through general retail channels. Some users also look for Horizon hearing aids on Amazon or at Costco, but availability on general marketplaces may be limited compared to specialised distribution channels.
Manufacturer's online platform connects users with licensed hearing care professionals for either in‑home trials or in‑clinic fittings across the United States. A recent partnership has also been done with more than 2,000 hearing specialists nationwide, allowing Horizon IX devices to be fitted locally rather than shipped as standalone products.
Now, therefore, instead of direct over‑the‑counter sales, the Horizon IX is usually obtained through a qualification process that includes an initial screening, consultation with a hearing expert, and a trial period, ensuring the devices are professionally fitted and adjusted to the user’s hearing needs.
What is included in Horizon hearing aids?
When purchasing Horizon hearing aids through hear.com, several services and features are typically included as part of the standard package:
- Free 45‑day trial: Try the hearing aids with no risk before making a final decision
- 3‑year warranty: Coverage designed to provide long‑term protection and peace of mind
- Expert fine‑tuning: Professional fitting and personalized adjustments by hearing care specialists
- Free shipping: Delivery to your doorstep, often within a short timeframe
- Ongoing support: Access to assistance and guidance whenever needed
- Free returns & exchanges: The option to return or exchange the devices if expectations are not met
- Hearing Success Program™: A structured 30‑day plan designed to support optimal results
- All major plans accepted: The ability to use insurance coverage where applicable
- HORIZON app: Smartphone control of hearing aid settings at no additional cost
Horizon hearing aid accessories
In addition to the services, there are also some accessories when buying Horizon hearing aids, which are designed to improve daily convenience and support a smooth hearing experience: the HORIZON hearing aid app is the core accessory and is provided free of charge. Compatible with iOS 15.0+ and Android devices, the app allows users to control volume, switch between listening programs such as Speech Focus and Panorama Mode, adjust sound behavior based on the environment, and stream calls, music, and media directly from their phone.
For users with rechargeable Horizon hearing aids, the charging case is typically included with the standard purchase package, providing a convenient solution for everyday charging. Replacement chargers or additional charging accessories may be available separately, depending on individual needs and purchase configuration. Other optional accessories are generally sold separately and may include:
- StreamLine TV: Streams TV sound directly to Horizon IX hearing aids
- StreamLine MIC: Transmits phone calls and multimedia audio wirelessly to the hearing aids
- miniPocket remote control: A compact remote for users who prefer not to use a smartphone.
FAQs about Horizon hearing aids
Who makes Horizon hearing aids?
Are Horizon hearing aids good?
How to pair Horizon hearing aids to iPhone?
In order to pair Horizon hearing aids with an iPhone, the devices typically need to be compatible with Bluetooth connectivity.
- First, make sure the hearing aids are turned on and in pairing mode.
- Then, go to the iPhone settings, activate Bluetooth and look for the hearing aids in the list of available devices.
- Once selected, the connection is established and the hearing aids can work with the smartphone.
In many cases, pairing can also be managed through the Horizon hearing aid app, which simplifies the process and allows users to control settings, stream audio and personalise their listening experience directly from the iPhone.
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