Bloom hearing specialists review and opinions

Bloom Hearing Aids—previously known as Regional Hearing Services—has established itself as a smaller yet well-regarded national hearing aid provider. The company operates around 20 branches and employs approximately 50 hearing aid dispensers. Uniquely among national chains, Bloom emphasizes home visits, with the majority of its professionals working outside traditional branch settings.

• Headquartered in Saltash, Cornwall, Bloom has strong roots as a family-run business and is now almost entirely owned by the Danish hearing aid manufacturer Widex. As such, it’s common for Bloom to recommend Widex hearing aids, which are known for their advanced technology and sound quality.
• Despite its corporate ownership, Bloom retains a friendly, personal touch, with many staff at its headquarters being relatives and long-time associates of the original founders.

When researching hearing aid providers in the UK, it’s important to weigh the strengths and weaknesses of each retailer to find a service that meets your specific needs. In this comparison, we take a closer look at two well-known names in the industry: Bloom Hearing Specialists and Scrivens Hearing Care.

Independent vs High Street Providers: What Should You Choose?

• While high street retailers like Bloom and Scrivens offer structured services, many independent hearing aid providers—like ourselves—often deliver more competitive pricing, broader brand selection, and highly personalized care.
• In the latest Which? Report, independent dispensers consistently outperformed national chains in categories such as overall satisfaction, aftercare, and value for money.

Bloom Hearing Specialists offer a range of hearing aids in the UK through their clinics and online services. While exact prices are not publicly listed, the cost of hearing aids at Bloom can vary depending on the brand (such as Signia, Widex, or Vibe), the level of technology, and individual hearing needs. To get a personalised quote, customers are encouraged to schedule a consultation with a hearing specialist at one of Bloom’s UK locations. For those concerned about affordability, Bloom provides several flexible options:

• NHS Referrals: Some customers may qualify for free hearing aids through the NHS. Bloom can support with guidance on eligibility and referral processes.
• Finance Plans: Bloom partners with finance providers to offer interest-free payment plans, typically ranging from 6 to 36 months, allowing clients to spread the cost over time.
• Private Health Insurance: Certain UK insurance providers may offer partial reimbursements for hearing aids. Bloom can supply the necessary documentation to support claims.
• Promotional offers are sometimes available, such as discounted prices on specific models or free accessories with purchase. Customers can check the Bloom UK website or contact their local branch for up-to-date promotions and pricing.

Overall, Bloom aims to make advanced hearing solutions accessible across the UK, with flexible financial support and personalised service.

Bloom Hearing Specialists, now integrated into OutsideClinic, continue to provide comprehensive hearing care services across the UK. With a network of local branches and mobile audiologists, they offer both in-clinic appointments and home visits, ensuring accessibility for all clients.

• Their services include free hearing assessments, personalized hearing aid fittings, and ongoing aftercare. Clients have access to a range of hearing aids from leading manufacturers, with options tailored to individual hearing needs and lifestyles.
• For those preferring in-person consultations, Bloom Hearing Specialists have locations in various towns, including Bury St Edmunds and Marple. Additionally, partnerships with local businesses, such as Coastline Mobility in Sidmouth, Colaton Raleigh, and Exmouth, extend their reach to more communities. 
• Home visit services are available for clients who are unable to attend clinic appointments. These visits include comprehensive hearing tests and consultations conducted by qualified audiologists, ensuring that clients receive the same level of care in the comfort of their homes.
• To schedule an appointment or learn more about their services, individuals can contact Bloom Hearing Specialists through their website or by phone. The integration with OutsideClinic enhances their capacity to serve clients nationwide, maintaining a commitment to accessible and personalized hearing care.

In early 2025, Bloom Hearing Specialists, a provider of hearing aids and audiology services, experienced a significant data breach that compromised sensitive personal and medical information of its customers. The breach was disclosed publicly after the company detected unauthorized access to its systems. According to Bloom, the intrusion occurred in late 2024 but was not identified until a routine security audit revealed suspicious activity. The exposed data included names, contact details, dates of birth, hearing test results, and, in some cases, limited financial information such as billing records. Although there is no indication that Social Security numbers or full payment details were accessed, the company acknowledged that the breach could expose affected individuals to phishing and identity fraud. Bloom Hearing Specialists responded by launching a comprehensive investigation, engaging cybersecurity experts to assess the breach's scope and origin. The company also notified relevant regulatory authorities and began contacting impacted customers directly. As part of its mitigation efforts, Bloom offered free credit monitoring and identity protection services for those affected. Security analysts have criticized the breach as an example of inadequate data protection in the healthcare sector, particularly among smaller providers that may lack robust IT infrastructure. Regulators are now examining whether Bloom complied with applicable data protection laws, such as the Australian Privacy Act or international standards where applicable. The incident highlights ongoing challenges in securing health-related data and the growing need for stronger cybersecurity practices in audiology and other specialized healthcare services. Investigations are ongoing as of May 2025.