Audicus Omni 2 Hearing Aids
Discover everything about Audicus Omni 2 Hearing Aids
The Audicus Omni 2 hearing aids are receiver-in-canal devices designed for adults who want a combination of automatic sound processing, Bluetooth connectivity, and remote hearing-care support. Positioned as one of Audicus’s more advanced models, the Omni 2 is intended to make everyday listening easier in both quiet and challenging environments. A key feature is its automatic sound management. The hearing aids can recognize different listening situations and adjust settings to help emphasize speech while reducing distracting background noise. This can be useful in restaurants, group conversations, outdoor environments, and other situations where hearing clearly may be more difficult.
The Omni 2 also supports Bluetooth streaming with compatible smartphones, allowing users to listen to phone calls, music, podcasts, and other audio directly through their hearing aids. App-based controls provide additional flexibility for adjusting volume and listening programs.
Audicus offers the Omni 2 in both rechargeable and disposable-battery versions, giving users more choice based on their daily routine and preferences. The devices are also supported through Audicus’s remote-care model, which includes professional programming and follow-up adjustments.
For U.S. consumers, the Audicus Omni 2 may appeal to those seeking modern hearing-aid technology, online convenience, and ongoing remote support without relying entirely on a traditional in-person clinic.
Audicus Omni 2 reviews from users and experts
Audicus Omni 2 reviews from U.S. users and hearing-aid experts are generally positive, particularly for sound quality, Bluetooth connectivity, and remote support.
- Independent HearingTracker testing gives the Omni 2 an expert score of 4.3/5 and places it in the top 20% of hearing aids tested. Its laboratory assessment found above-average speech performance and particularly strong streamed-music quality, while noting that rechargeable battery life is only average and Audicus's remote-care system is less extensive than some competing services.
- Recent Audicus reviews from U.S. customers show similar strengths. ConsumerAffairs reports a 4.5/5 rating from 560 reviews as of September 2026. One verified Omni Series 2 owner specifically praised its Bluetooth phone connection, while other customers reported improvements in hearing and appreciated the price and customer service. However, some reviewers describe inconsistent hearing improvement or difficulty getting enough clarity in certain situations.
- On Audicus's own review platform, the company reports 4.7/5 from more than 9,800 reviews, with customers frequently highlighting responsive service and product satisfaction. Because these reviews appear on the manufacturer's website, shoppers may want to consider them alongside independent Audicus hearing aid reviews.
- People searching for Audicus Dia reviews should note that the older Dia II is not part of Audicus's current U.S. lineup, which now features models including Omni 2, Spirit 2, Mini 2, and Ray. Earlier testing described the Dia II as a simpler BTE model with replaceable batteries and no smartphone app.
- Overall, current Audicus hearing aids reviews suggest Omni 2's biggest strengths are connectivity, sound performance, value, and access to remote hearing support.
Are Audicus hearing aids any good?
Are Audicus hearing aids any good? For many U.S. adults looking for affordable hearing technology with remote support, Audicus can be a strong option, although performance and suitability depend on the degree of hearing loss and individual listening needs.
- Independent testing provides encouraging evidence for the brand’s premium Omni 2 model. HearingTracker and HearAdvisor gave the Omni 2 an expert score of 4.3 out of 5 and placed it within the top 20% of products they tested. Reviewers highlighted its speech performance, Bluetooth connectivity, hands-free calling, compact receiver-in-canal design, and easy-to-use app. The main limitations were average rechargeable battery performance and a remote-care system considered less extensive than some competitors.C31
- Customer feedback is also generally positive. As of September 2026, ConsumerAffairs reports a 4.5/5 rating from 560 Audicus reviews. Verified customers frequently mention good sound quality, Bluetooth features, comfort, pricing, and helpful customer service. However, some users report connectivity problems, difficulty hearing in noisy environments, or the inconvenience of mailing devices in for certain repairs.
- Audicus currently sells models including the Spirit 2, Omni 2, Ray, and Mini 2, with advertised U.S. pair prices ranging from about $1,498 to $2,498. Audicus also provides a 100-day trial, a 24-month manufacturer warranty, and lifetime remote hearing support.
- Audicus may therefore be particularly attractive to shoppers who value lower prices and tele-audiology. However, the FDA recommends professional evaluation when hearing loss may be severe or profound, since OTC hearing aids are intended for adults with perceived mild-to-moderate hearing loss.
Audicus hearing aids complaints
Audicus hearing aids complaints tend to focus on customer service, remote support, repairs, device reliability, and return costs rather than one single recurring product defect. As of September 2026, the Better Business Bureau gives Audicus an A rating and lists 16 complaints on its business profile. Recent negative BBB reviews mention hearing aids stopping working, difficulty resolving problems by phone or email, billing concerns, and frustration with the lack of convenient in-person support. BBB also cautions that individual reviews are not independently verified and should be considered in context.
Another common concern is the mail-in service model. ConsumerAffairs lists having to send devices away for repairs as a drawback. Independent HearingTracker testing of the Audicus Omni 2 similarly notes that Audicus's remote-care system is more limited than some competitors and that in-person care is limited.
Some customers also complain about returns. Audicus advertises a 100-day trial and full refund, but its official policy states that customers must obtain a return authorization and are responsible for return shipping costs. Expedited shipping fees are also nonrefundable.
Device problems reported by individual reviewers include charging failures, broken components, and aids that stop operating. These reports should not be interpreted as evidence that most devices fail. In fact, ConsumerAffairs currently shows Audicus at 4.5 out of 5 from 560 reviews, indicating that many customers report positive experiences.
Audicus also provides a 24-month manufacturer's warranty covering qualifying manufacturing defects, though loss, accidental damage, and certain user-caused problems are excluded.
Audicus hearing aid prices in the United States
- Audicus hearing aid prices in the United States currently range from about $1,498 to $2,498 per pair, depending on the model and battery configuration. Audicus sells its hearing aids primarily through a direct-to-consumer, tele-audiology model, so its advertised prices also include access to remote hearing-care support.
- The Spirit 2 is currently the lowest-priced model in Audicus’s main lineup at $1,498 per pair with disposable batteries. Choosing the rechargeable version adds $50 per ear, bringing the pair to approximately $1,598.
- The Omni 2 costs $1,898 per pair in its battery-powered configuration. Rechargeable power also costs an additional $50 per hearing aid, making a rechargeable pair approximately $1,998. Omni 2 is positioned above Spirit 2 and includes six automatic listening environments and Audicus’s SpeechFinder technology.
- The newer Audicus Ray costs $1,998 per pair. It includes a rechargeable design with a wireless portable charger, Bluetooth connectivity, and Smart Conversation Tracking.
- For shoppers who prioritize discretion, the rechargeable Mini 2 costs $2,498 per pair and fits completely inside the ear canal.
|
Audicus model |
Current U.S. price per pair |
Included Services |
|---|---|---|
|
Spirit 2 |
Starting from $1,498 |
These prices include a 100-day trial, lifetime hearing support, free standard U.S. shipping, and a 24-month manufacturer’s warranty. Financing is also available, although eligibility and interest rates depend on the financing provider. |
|
Omni 2 |
Starting from $1,898 |
These prices include a 100-day trial, lifetime hearing support, free standard U.S. shipping, and a 24-month manufacturer’s warranty. Financing is also available, although eligibility and interest rates depend on the financing provider. |
|
Ray |
Starting from $1,998 |
These prices include a 100-day trial, lifetime hearing support, free standard U.S. shipping, and a 24-month manufacturer’s warranty. Financing is also available, although eligibility and interest rates depend on the financing provider. |
|
Mini 2 |
Starting from $2,498 |
These prices include a 100-day trial, lifetime hearing support, free standard U.S. shipping, and a 24-month manufacturer’s warranty. Financing is also available, although eligibility and interest rates depend on the financing provider. |
Audicus hearing aids: all about the brand
Audicus is a U.S.-based hearing-aid company headquartered in New York City that focuses on online sales and tele-audiology. BBB records show that Audicus began operations in 2010, while the company describes its mission as making hearing care more affordable and accessible outside the traditional clinic model.
- Instead of requiring every customer to visit a local hearing center, Audicus allows users to complete an online hearing test or submit an existing audiogram. Its in-house hearing team can then program compatible hearing aids according to the user's hearing results and provide follow-up adjustments remotely. Support is available by phone, chat, text, video, and email.
- The current U.S. lineup includes the Spirit 2, Omni 2, Ray, and Mini 2. Published pair prices range from $1,498 for Spirit 2 to $2,498 for Mini 2, with Omni 2 at $1,898 and Ray at $1,998. Depending on the model, features include Bluetooth audio streaming, rechargeable batteries, receiver-in-canal or completely-in-canal designs, and remote adjustments.
- Another important feature of the Audicus brand is its after-purchase support. Hearing aids come with a 100-day trial period, although customers are responsible for return shipping. Audicus also provides a 24-month manufacturer's warranty covering qualifying manufacturing defects and advertises lifetime hearing support with its devices.
- Overall, Audicus differs from many traditional hearing-aid providers by combining online purchasing, remote professional support, and comparatively transparent upfront pricing. This model can appeal to U.S. consumers who are comfortable managing much of their hearing care remotely.
Who makes Audicus hearing aids?
Audicus is the company that markets, sells, programs, and supports its hearing aids in the United States, but it works with established third-party hearing-aid manufacturers to produce the underlying devices. According to Audicus, its manufacturing partners are Unitron and Rexton, two well-known brands in the global hearing-aid industry.
Unitron is part of Sonova, the Swiss hearing-care company that also owns major brands including Phonak and Advanced Bionics. Sonova confirms that Unitron is one of its principal hearing-aid brands and that it acquired Unitron Industries in 2000.
Rexton, meanwhile, is a brand of WS Audiology, another major international hearing-aid manufacturer. Rexton’s corporate information identifies it as a WS Audiology brand, and its U.S. materials list WS Audiology USA as the distributor of Rexton products.
This means Audicus operates differently from manufacturers that design, produce, and sell hearing aids entirely under one corporate brand. Audicus partners with established manufacturers and then provides the consumer-facing services associated with the Audicus name. These include online hearing testing, personalized hearing-aid programming, remote adjustments, and ongoing audiology support from its U.S.-based team.
Audicus currently sells models including the Ray, Omni 2, Spirit 2, and Mini 2 in the United States. However, Audicus does not clearly identify on its public product pages which manufacturing partner produces each individual current model. Therefore, it is more accurate to say that Audicus hearing aids are sourced through Unitron and Rexton rather than assume that a particular Audicus model comes from one specific manufacturer.
Audicus Omni 2: manual and instructions to use them
The Audicus Omni 2 is a receiver-in-canal (RIC) hearing aid available in two versions: the Omni RC Series 2 rechargeable model and the Omni 312 Series 2, which uses disposable size-312 batteries. Audicus provides separate official manuals for both versions on its U.S. product-manuals page.
- To wear the Omni 2, first make sure your hands are clean and dry. Place the hearing-aid body behind the ear, then gently insert the dome and receiver into the ear canal. Audicus recommends pulling the earlobe slightly down and back to make insertion easier. Avoid pulling on the receiver wire when removing the hearing aid.
- For the rechargeable Omni 2, place each hearing aid in the corresponding red or blue charging port. Flashing indicator lights mean the devices are charging; a solid green light indicates a full charge. Audicus says charging normally takes 3–5 hours and provides around 16 hours of use. The hearing aids automatically turn off in the charger and turn on when removed. They can also be switched manually by holding the lower toggle button.
- For the Omni 312, open the battery door to turn the hearing aid off and close it to turn it on. Audicus estimates size-312 batteries typically last 5–7 days, depending partly on Bluetooth use.
- To connect Omni 2 to a phone, enable Bluetooth, restart the hearing aids to activate pairing mode, and select “R-Au Hearing Aid.” The Hearing Remote app can then control volume, programs, bass, treble, and other settings.
- For maintenance, Audicus recommends regularly wiping the devices and domes with a dry cloth, brushing openings and controls, and replacing domes and wax guards approximately every few months.
- The official Omni 2 rechargeable and battery manuals can be accessed from Audicus’s manual library. Audicus Product Manuals
Audicus Omni 2 features and technologies
The Audicus Omni 2 is a receiver-in-canal (RIC) hearing aid designed for adults who want automatic sound processing, Bluetooth connectivity, and remote hearing support.
- One of its main technologies is Smart Speech Finder, which detects difficult listening environments and automatically adjusts the hearing aids to reduce background noise and emphasize speech. Audicus says this feature is intended to improve clarity in places such as restaurants and group conversations.
- Another important feature is AutoOptimize. The Omni 2 can recognize and switch between six listening environments automatically, reducing the need to manually change programs throughout the day. Users can also create, customize, and save their own listening programs.
- For connectivity, Omni 2 offers universal Bluetooth, supporting audio streaming with compatible iPhone and Android devices. It can maintain up to two active Bluetooth connections and store as many as six paired devices. Hands-free calling is also supported on compatible smartphones.
- The Omni 2 carries an IP68 water-resistance rating, providing protection against sweat, rain, dust, and incidental water exposure. Audicus also describes the Series 2 design as approximately 10% smaller than its previous version, making it relatively discreet behind the ear.
- Independent HearAdvisor testing reported strong Bluetooth performance, good feedback control, and above-average overall sound performance. HearingTracker gave the Omni 2 an expert score of 4.3/5, while noting that rechargeable battery life was more average than class-leading.
- Overall, the Omni 2’s standout technologies are automatic speech enhancement, six-environment sound optimization, customizable programs, universal Bluetooth, and remote audiology support.
Are Audicus valid Bluetooth hearing aids?
Yes, several Audicus hearing aids are legitimate Bluetooth hearing aids, although Bluetooth capability depends on the specific model. In the current U.S. lineup, models such as the Audicus Omni 2 and Spirit 2 use universal Bluetooth technology for wireless audio streaming from compatible smartphones and other devices. Audicus says users can stream phone calls, music, podcasts, and other audio directly through compatible hearing aids.
- The Audicus Omni 2 offers some of the brand’s strongest wireless features. Independent testing by HearingTracker gave the Omni 2 a 5.0/5 Bluetooth score and described its universal Bluetooth connection as reliable. The device supports direct audio streaming, compatible smartphone app controls, and hands-free calling. It can also work with optional wireless accessories.
- Bluetooth is useful for more than entertainment. Compatible Audicus models can connect with an app that allows users to adjust settings without handling the hearing aids directly. Remote hearing-care services can also be used for professional adjustments, depending on the model and service required.
- However, shoppers should not assume that all Audicus hearing aids have Bluetooth. For example, Audicus's current comparison information lists the discreet Mini 2 completely-in-canal model as having no Bluetooth connectivity.
- So, are Audicus good Bluetooth hearing aids? For buyers who prioritize streaming and smartphone connectivity, the Omni 2 and Spirit 2 are the most relevant models to consider. Omni 2 in particular has performed well in independent Bluetooth testing.
- Buyers should still check smartphone compatibility before purchasing, because available streaming and hands-free calling functions can vary by phone and operating system.
Audicus Omni 2 rechargeable hearing aids
Battery life
Smart Speech Finder
Bluetooth for iPhone and Android
Reviews
Overall, the rechargeable Omni 2 is most notable for its convenient charging system, automatic speech-focused processing, strong Bluetooth capabilities, and remote audiology support.
Audicus online hearing test: things to know
The Audicus online hearing test is a free U.S. screening tool designed to help adults assess their hearing from home. According to Audicus, the test checks each ear separately across multiple sound frequencies and volume levels to create an individual hearing profile. Users need an internet-connected computer or tablet, headphones or earbuds, and a quiet environment. Results are provided immediately after the test
- Audicus recommends setting the device volume to about 50% and using earbuds in a quiet room. The company says the assessment generally takes around 10–15 minutes, although completion time can vary. Audicus reports that its online test results fall within 10 dB of a clinical audiogram about 85% of the time. This accuracy figure comes from Audicus itself rather than an independent U.S. regulator or testing organization.
- An important point is that the Audicus hearing test is a screening tool, not a medical diagnosis. Audicus explicitly states that it should not be considered a comprehensive diagnostic hearing assessment. Environmental noise, headphone quality, and device settings can also affect results.
- Customers interested in Audicus hearing aids can use their online results to create a hearing profile, which Audicus uses when programming compatible devices. People who already have a clinical audiogram can upload it instead, and Audicus says submitted results are reviewed by a licensed U.S. audiologist.
- For U.S. consumers, the FDA notes that OTC hearing aids are intended for adults 18 and older with perceived mild-to-moderate hearing loss. People who suspect severe or profound hearing loss, or have concerning ear symptoms, should seek professional medical or audiological evaluation rather than relying only on an online screening.
Audicus customer service: all you need to know
Audicus customer service is primarily remote, reflecting the company’s online hearing-care model in the United States. Customers can contact Audicus by phone, email, chat, text, or video for help with purchasing, fitting, troubleshooting, and hearing-aid adjustments. Audicus says its customer-support team is available Monday through Friday, 9 a.m. to 6 p.m. Eastern Time, at 917-999-0705 or help@audicus.com. Its sales team is available Monday through Friday from 9 a.m. to 7 p.m. ET.
After customers submit a hearing test, Audicus’s in-house audiology team programs compatible hearing aids to their hearing profile. After delivery, the audiology and support teams can provide additional help and sound adjustments remotely. Audicus advertises lifetime hearing support with its hearing aids.
Audicus also offers a 100-day trial period. Customers who want to return hearing aids must contact the company for a Service Request Number before mailing them back. A full refund is available for qualifying returns within the trial period, but customers generally pay return shipping, and expedited shipping charges are nonrefundable.
Hearing aids purchased after November 1, 2022 include a 24-month manufacturer’s warranty covering manufacturing defects. Loss, user damage, unauthorized repairs, accessories, and cleanings are excluded from the standard warranty.
Customer experiences are mixed. The Better Business Bureau currently gives Audicus an A rating, while its profile records 16 complaints during the past three years, including product, repair, billing, and service issues. BBB customer reviews average 4.24 out of 5 from 76 reviews, showing both positive support experiences and reports of difficulty reaching representatives or resolving repairs. BBB notes that it does not independently verify individual customer reviews.
Audicus hearing aids and tinnitus management
Audicus hearing aids may help some people manage tinnitus, particularly when tinnitus occurs alongside hearing loss. Tinnitus is the perception of ringing, buzzing, hissing, or other sounds without an external source. Audicus explains that appropriately programmed hearing aids can amplify environmental sounds, reducing the contrast between outside sound and tinnitus and making the internal noise less noticeable.
- Audicus also supports tinnitus masking programs on compatible hearing aids. Its current support documentation notes that users who request a tinnitus program may have an additional hearing program and tinnitus masker programmed into their devices. Audicus materials describe masking as using background sound, such as white noise, to divert attention from tinnitus.
- This approach is consistent with guidance from the American Tinnitus Association (ATA). The ATA explains that hearing aids can function as sound therapy by increasing external auditory stimulation and making tinnitus less prominent. Some modern hearing aids also incorporate dedicated sound-masking features. However, hearing aids do not cure tinnitus, and results vary considerably from person to person.
- Audicus also provides remote hearing care from U.S.-based professionals, including audiologists with experience in hearing loss and tinnitus. Hearing aids can be programmed according to an individual's hearing profile, with follow-up adjustments available remotely.
- People with persistent tinnitus should consider a professional hearing evaluation rather than relying solely on hearing aids. The FDA particularly advises medical evaluation for warning signs such as tinnitus in only one ear, sudden hearing changes, significant dizziness, ear pain, or ear drainage.
- For appropriate users, Audicus hearing aids can therefore be one component of a broader tinnitus-management strategy that may also include sound therapy, counseling, and other clinician-recommended approaches.
Audicus Mini 2 hearing aids: review
The Audicus Mini 2 hearing aids are rechargeable, completely-in-canal (CIC) devices aimed at U.S. adults who prioritize a discreet design. Audicus currently sells the Mini 2 for $2,498 per pair, making it the most expensive model in the company’s current lineup.
- The Mini 2 sits almost entirely inside the ear canal and is designed primarily for mild-to-moderate hearing loss. Audicus says its software automatically adjusts to changing environments and suppresses unwanted background noise. Users get an automatic setting plus three listening programs for Noise/Party, Music Enhancer, and Outdoor/Traffic situations. Settings such as volume and sound balance can also be controlled through a smartphone app.
- A key limitation is connectivity. Unlike the Audicus Omni 2 and Spirit 2, the Mini 2 does not provide Bluetooth audio streaming or hands-free calling. Its wireless connection is primarily used for app-based controls and support.
- Independent testing has been favorable. In NCOA’s 2026 review, testers found the Mini 2 lightweight, secure, and comfortable, including during exercise. They also praised the simple app and automatic sound adjustments. However, its tiny size can make insertion and removal more difficult for users with limited dexterity or vision.
- The Mini 2 is rechargeable and carries an IP68 rating for dust and water resistance. Audicus also includes lifetime audiology support, a 100-day trial, and a two-year manufacturer’s warranty with current purchases.
- Overall, the Mini 2 is most appealing to buyers who value discretion and comfort over Bluetooth streaming and advanced connectivity.
Bottom line: Choose the All Day Clear or Enhance Select 500 for the best lab-verified sound; pick a Jabra if hands-on professional programming matters, and don't assume the 700 outperforms the 500. Prices shift often — confirm current figures before buying.
Audicus Omni 2 series: things to know
The Audicus Omni 2 Series is the company’s premium receiver-in-canal (RIC) hearing-aid line, designed for people who want automatic speech enhancement, Bluetooth streaming, and remote audiology support. In the U.S., the Omni 2 currently costs $1,898 per pair with disposable batteries. The rechargeable version adds $50 per ear, bringing the total to about $1,998 per pair.
- One of its main technologies is Smart Speech Finder, which detects difficult listening environments and automatically adjusts processing to reduce competing noise and emphasize speech. Its AutoOptimize system can switch automatically among six listening environments, while users can also create and save personalized programs.
- The Omni 2 also offers strong wireless connectivity. Audicus lists universal Bluetooth compatibility for supported Apple and Android devices, binaural audio streaming, hands-free calling, up to two simultaneous active connections, and storage for as many as six Bluetooth pairings.
- Independent HearingTracker/HearAdvisor testing gave the Omni 2 an expert score of 4.3/5, with particularly high marks for Bluetooth and build quality. Testing found above-average speech performance, although rechargeable battery performance was considered more average than class-leading.
- Another important advantage is Audicus’s remote-care model. Current purchases include lifetime audiology support, unlimited reprogramming, a 100-day trial, free U.S. shipping, and a two-year manufacturer’s warranty covering qualifying manufacturing defects.
- Overall, the Audicus Omni 2 Series is most notable for its automatic speech-focused processing, flexible Bluetooth connectivity, choice of rechargeable or disposable batteries, and access to ongoing remote hearing care.