What is the Phonak TV Connector?
The Phonak TV Connector is a small device that streams high-quality audio from your TV directly to your compatible Phonak hearing aids. It works like a wireless bridge, connecting your television to your hearing aids via Bluetooth, so you can enjoy dialogue, music, and sound effects with minimal effort.
Features of the Phonak TV Connector
The main features of the Phonak TV Connector are:
- High-quality streaming: Delivers clear stereo sound directly to your hearing aids.
- Remote control: Adjust volume or mute the connector without touching your TV.
- Bluetooth connectivity: Compatible with most TVs and audio sources.
- Easy pairing: Connects seamlessly with compatible Phonak hearing aids.
- App support: Control your audio settings via the Phonak app for a personalised listening experience.
Phonak TV Connector Price in Australia
The cost of a Phonak TV Connector in Australia varies depending on the retailer:
- Retail stores: Prices typically range from AUD $250–$350.
- Costco Australia: Often offers competitive prices on Phonak devices, including the TV Connector.
- Online options: Available via authorised dealers with warranty.
Phonak TV Connector vs Phonak TV Connector V2
Feature | Phonak Connector V1 | Phonak Connector V2 |
|---|---|---|
| Bluetooth range |
Standard |
Extended, better coverage |
| Compatibility |
Phonak Paradise and Marvel aids |
Paradise, Marvel, and some newer models |
| Audio delay |
Minimal |
Reduced for more synchronous sound |
| Multi-device connection |
Limited |
Supports multiple hearing aids at once |
V2 is generally recommended if you want faster pairing, more reliable connections, and extended range.
How to connect the Phonak TV connector
Connecting your Phonak TV Connector is straightforward. Follow these steps:
- Identify the audio output on your TV: optical port, USB, or 3.5mm headphone jack.
- Plug in the TV Connector and switch it on. The LED light will indicate it’s powered and ready.
- Adjust the volume using either the TV Connector remote control or the Phonak app on your smartphone.
- Position yourself close to the TV with your hearing aids on, and play a show or music to test the sound.
- This setup ensures clear, high-quality audio streamed directly to your hearing aids without disturbing others in the room.
How to pair Phonak hearing aids to the TV connector
Pairing your hearing aids is easy and only takes a few minutes:
- Turn on your hearing aids and keep them near the TV Connector.
- Press the pairing button on the connector. Your hearing aids should automatically detect it.
- Check the LED indicator on the connector to confirm a successful pairing.
- Play a short clip on your TV to test the audio.
- Fine-tune the sound using the Phonak app if necessary.
If the sound isn’t clear or the connection drops, try restarting the connector and ensuring no other Bluetooth devices interfere. If you still have difficulty hearing, consider booking a free hearing test to make sure your hearing aids are working at their best.
Phonak TV connector app
The Phonak TV Connector app makes controlling your TV audio simple and convenient. Once your hearing aids are paired with the TV Connector, you can use the app on your smartphone to adjust the volume, balance, and fine-tune sound settings to your personal preference.
The app also allows you to manage multiple connected devices, making it easy to switch between hearing aids or other compatible Phonak devices. With the app, you no longer need to rely solely on the remote control, giving you full control over your TV listening experience directly from your phone.
Troubleshooting common issues
Even with the best technology, minor issues can arise. Here are quick fixes for common problems:
- No sound: Check that the TV Connector is properly plugged in and powered.
- Audio delay: Ensure your TV’s audio output matches the connector’s requirements (e.g., PCM stereo).
- Connection drops: Keep the hearing aids within range of the connector and ensure no other Bluetooth devices are interfering.
- LED indicators: Refer to the manual for colour codes signalling connectivity or error issues.
If you continue to experience difficulty hearing your TV, it may be worth booking a free hearing test to ensure your hearing aids are still working optimally.
A professional test ensures you get the right support.
Benefits include:
✅ Accurate hearing assessment
✅ Personalised recommendations
✅ Peace of mind about your hearing health
Alternatives to the Phonak TV connector
TV streamers from other brands
Universal Bluetooth transmitters
Soundbars with hearing aid support
Apps and mobile streaming
Hearing aid-focused TV streamers
Starkey Starlink TV streamer
Starkey TV streamer
TV streamer 2 audio adapter
AUDIO SERVICE smart transmittor 2.4
General TV audio streamers
Streamer WiiM Pro
Platin Audio Wisa SoundSend
WiiM Ultra Streamer and Digital Hub
How to use the Phonak TV connector daily
Once set up, using the Phonak TV Connector is straightforward:
- Switch it on and ensure your hearing aids are active.
- Adjust the volume either via the TV Connector remote or the Phonak app.
- Enjoy uninterrupted sound from your TV or audio source.
- When finished, turn off the connector to save power.
If you notice your TV audio is still unclear, it might indicate your hearing aids need a check-up. Schedule an appointment at our hearing centre to evaluate your devices.
Where to buy the Phonak TV connector in Australia
The Phonak TV Connector is widely available across Australia, both in physical stores and online. You can purchase it at authorised audiology centres, specialist hearing aid retailers, and large retailers such as Costco Australia, which sometimes offers competitive prices or bundle deals with hearing aids.
Online options include official Phonak distributors and trusted e-commerce platforms. Before buying, check that the store is an authorised seller to ensure you receive a genuine product with warranty.
Can I use the Phonak TV Connector with any hearing aids?
The connector is compatible only with select Phonak hearing aids, mainly Paradise and Marvel models. If your hearing aids are not compatible, there are alternatives such as Starkey Starlink, TV Streamer 2 Audio Adapter, or general Bluetooth/Wi-Fi streamers, though functionality may vary.
Can I stream audio to multiple hearing aids with one TV Connector?
Only the Phonak TV connector V2 model supports multiple hearing aids simultaneously, which is useful for couples or households with more than one hearing aid user.
The Phonak TV Connector is an essential tool for hearing aid users who want to enjoy TV without cranking up the volume. With easy setup, reliable streaming, and app support, it’s designed to make TV listening effortless. Whether upgrading from V1 to V2, troubleshooting connection issues, or exploring alternatives, this guide covers everything you need to stay connected to your favourite shows.
FAQs about Phonak TV Connector
How do I connect my Phonak TV Connector to my TV?
How do I pair my Phonak to the TV connector?
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